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Shipping & Delivery

Here you can find all you need about our shipping process

Do you offer free shipping?

Deliveries in the majority of Canada are free for orders over $55. For any order falling under the minimum amount required, we charge a shipping fee of either $10.95, $12.95, or $19.95 depending on the area. Delivery fees for orders under $55 in the

How long does delivery take?

All orders are subject to a processing time that is separate from the shipping time. Orders with available items - in stock - are shipped 1 or 2 business days after the order has been placed, except if placed during the weekend or during a local holi

Where do you ship? Is there any store around me?

Good Protein is an online store only, therefore we do not sell our products in any physical stores but we ship everywhere in Canada, so you may enjoy our products from all over the country. Furthermore, our products are available on Amazon.ca, with n

How can I change my delivery address?

Once your order has been placed, you might still be able to update your delivery address, but this will depend on the status of your order. Please contact us to provide the new and complete delivery address. The team will check if modification is sti

Can I make changes to my shipment?

In limited cases, we are able to make changes to an order prior to being shipped. If your order has not shipped and you need to make a change, please contact us as soon as possible. Once a package is shipped or in the final stage of fulfillment, we a

My package is missing, what should I do?

Didn't receive your order even though the tracking link says it was delivered?. If you think your package is lost or missing, we advise you to check with the members of your household or neighbors to find out if they have received or seen your packag